DreamFestival.org Help Center

Support for Dream OS, Dream Store, Dream Social & VibeStream.

Get help with business accounts, video uploads, store listings, trivia campaigns, festival vendor setup, checkout links, login issues, and platform connections.

Open Support Ticket Go to Business Login
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Business Accounts

Signup, login, dashboard access, tiers, profile updates, and business verification.

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Dream Store

Products, checkout links, local store visibility, orders, shipping, and marketplace issues.

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VibeStream

Short videos, upload errors, video approval, business clips, and customer engagement.

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Trivia & Festival

Trivia videos, sponsor campaigns, vendor placement, events, contests, and promotions.

Open a Support Ticket

Describe what happened and include the page URL when possible.

Before Submitting

For the fastest help, include the exact page link, what button you clicked, the error message, and whether you are on mobile or desktop.

Security Notice

Never send passwords, full card numbers, bank login details, or private verification codes through this form.

Common Questions
I uploaded a video but do not see it on VibeStream.

Videos may need admin approval before appearing publicly. Check your business video studio or contact support with the video title.

My business product images are not loading.

Send the product page link and the image filename. The issue is usually a missing upload path, wrong folder location, or large image format.

I see a 500 error on a Dream OS page.

Submit the exact URL. A 500 error usually points to a PHP include path, database connection, missing table, or syntax issue.

Can I connect my existing checkout or processor?

Yes. Dream OS can link to an existing checkout URL or connect through approved processing options as the platform grows.

How do I join Dream Festival as a vendor?

Create or log into your business account, complete your profile, and submit your vendor interest when festival registration opens.

Can sponsors or banks contact Dream OS?

Yes. Choose “Sponsor or Bank Partner” in the form and include the organization name, contact person, and partnership area.