How The Dream collects, uses, protects, and shares information.

1. Introduction

The Dream respects privacy and is committed to protecting personal information. This Privacy Policy describes what information we collect, how we use it, how we share it, how we protect it, and the choices users and businesses may have regarding their information.

By using The Dream website, Dream Trivia, Dream Festival, Dream Store, business tools, landing pages, dashboards, applications, or related services, you agree to this Privacy Policy.

2. Information We Collect

The Dream may collect the following categories of information:

Account Information

• Name
• Email address
• Phone number
• Username and password
• Account preferences
• Communication preferences

Business Information

• Business name
• Business owner or representative name
• Business address
• Business phone number
• Business email address
• Website and social media links
• Industry category
• Products, services, offers, images, videos, and descriptions
• Business profile and networking information

Dream Trivia and Engagement Information

• Videos viewed
• Trivia answers
• Accuracy and completion time
• Game participation history
• Reward or prize eligibility information
• Fraud-prevention and verification records

Dream Store Information

• Product views
• Cart activity
• Order-related information
• Customer-business interaction records
• Store analytics and transaction-related data

Device, Browser, and Technical Information

• IP address
• Device type
• Browser type
• Operating system
• Pages visited
• Referring website
• Approximate location based on IP address
• Cookies and similar tracking technologies

3. How We Use Information

The Dream may use collected information to:

• Create and manage user accounts.
• Create and manage business profiles.
• Operate Dream Trivia, Dream Festival, Dream Store, and related services.
• Show users relevant business content.
• Measure video views, trivia performance, and engagement.
• Provide businesses with analytics and reporting.
• Verify eligibility for promotional games, rewards, or prizes.
• Prevent fraud, bots, duplicate accounts, abuse, and platform manipulation.
• Improve platform design, features, security, and performance.
• Communicate with users and businesses.
• Send service updates, support messages, and account notices.
• Support customer service and dispute resolution.
• Comply with legal, tax, security, and regulatory obligations.
• Evaluate business applications, platform participation, and event eligibility.
• Connect businesses with third-party partners when requested or permitted.

4. Business Analytics and Reporting

The Dream provides businesses with analytics to help them understand customer engagement. Analytics may include video views, trivia participation, answer performance, clicks, store visits, campaign activity, approximate geographic trends, and engagement summaries.

Dream aims to provide useful business reporting while protecting personal privacy. Where appropriate, analytics may be aggregated, limited, anonymized, or privacy-conscious.

5. Cookies and Tracking Technologies

The Dream may use cookies, pixels, tags, analytics tools, session tracking, and similar technologies to operate the website, remember preferences, improve performance, measure marketing activity, prevent fraud, and understand how users interact with the platform.

Cookies may be used for:

• Login sessions
• Security
• Fraud prevention
• Analytics
• Advertising measurement
• Site performance
• User preferences

Users may be able to disable cookies through browser settings, but some platform features may not work properly.

6. How We Share Information

The Dream may share information with:

• Service providers that help operate the platform.
• Payment processors and banking partners when users or businesses request related services.
• Hosting, security, analytics, email, customer support, and technology vendors.
• Participating businesses, in the form of analytics or customer engagement reporting.
• Event partners, sponsors, or vendors when needed for event participation.
• Legal, tax, regulatory, or law enforcement authorities when required.
• Professional advisors such as attorneys, accountants, insurers, and compliance consultants.
• Successor entities in connection with a merger, sale, financing, restructuring, or acquisition.

The Dream does not sell personal information in the traditional sense of exchanging personal data for money. If future laws classify certain analytics, advertising, or tracking activities as a “sale” or “sharing,” Dream may provide required disclosures and opt-out choices where applicable.

7. Third-Party Banking, Payment, and Merchant Services

The Dream may connect businesses with third-party banks, payment processors, merchant service providers, financial technology companies, or related partners.

These third parties may collect additional information directly from businesses, including business ownership, tax identification, bank account information, payment volume, chargeback history, identity verification, KYC/KYB information, and underwriting materials.

8. Data Security

Dream uses reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, misuse, loss, alteration, or disclosure.

Security measures may include:

• Account authentication
• Access controls
• Fraud monitoring
• Secure hosting practices
• Limited employee or contractor access
• Data review and retention controls
• Vendor security review where appropriate

No website, app, database, or internet transmission is completely secure. Users and businesses should protect their passwords and notify Dream immediately of suspected unauthorized access.

9. Data Retention

Dream may retain information for as long as needed to operate the platform, provide services, maintain business records, prevent fraud, resolve disputes, enforce agreements, comply with legal obligations, and support legitimate business purposes.

Some information may be retained after account closure where necessary for legal, tax, security, fraud-prevention, accounting, dispute, or compliance reasons.

10. User Choices and Privacy Rights

Depending on your location, you may have rights regarding your personal information.

These rights may include:

• Requesting access to personal information.
• Requesting correction of inaccurate information.
• Requesting deletion of certain information.
• Requesting a copy of certain information.
• Opting out of certain marketing communications.
• Limiting certain uses of sensitive information where applicable.
• Opting out of certain data “sale” or “sharing” activities where applicable.

To make a privacy request, contact Dream at: privacy@dreamfestival.org.

11. California Privacy Notice

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, if Dream is subject to those laws.

California residents may contact privacy@dreamfestival.org to submit applicable privacy requests.

12. Children’s Privacy

Dream is not intended for children under 13. Dream does not knowingly collect personal information from children under 13 without appropriate parental consent where required by law.

If Dream learns that it collected personal information from a child under 13 without required consent, Dream will take appropriate steps to delete or restrict that information.

13. Marketing Communications

Dream may send emails, texts, or other communications about account activity, platform updates, business opportunities, promotions, events, support, and marketing.

Users may opt out of promotional marketing communications where available. Service-related messages, legal notices, security alerts, and account communications may still be sent.

14. Links to Other Websites

Dream may link to third-party websites, banks, processors, sponsors, stores, event partners, social media platforms, or service providers. Dream is not responsible for the privacy practices, content, security, or policies of third-party websites.

15. Changes to This Privacy Policy

Dream may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date. Continued use of the platform after updates means you accept the updated policy.

16. Contact Dream Privacy

For privacy questions, requests, or concerns, contact:

The Dream Privacy Team
Email: privacy@dreamfestival.org
Compliance Email: compliance@dreamfestival.org
Website: dreamfestival.org